NEW INITIAL MOTHER OF PEARL NECKLACE | BEST SELLER

FREE SHIPPING on all orders over $100

EASY RETURNS 30-day postage paid returns

10% OFF your first order | Use code: FIRST10

Not Sure What to Wear? Let’s Fix That.

Take the Styling Quiz

Quick, fun, and personalized. Find your 3-word style vibe in under 2 minutes—and get curated outfit suggestions that actually feel like you.
Watch the Free Styling Course

3 bite-sized videos to help you understand your wardrobe, create contrast in your outfits, and use color with intention. Watch anytime, it's totally free.
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FAQs

What's your return policy?

Local (Fort McMurray): Full returns within 14 days of shipment.

Canadian: Returns allowed within 21 days.

International: Returns accepted up to 30 days.

Full-priced items only and must be unworn, unwashed, unstained, unsprayed with perfume, and with tags intact.

Items marked "FINAL SALE" cannot be returned; "Holiday Dresses" are eligible for store credit or exchange only. Swimwear and bodysuits are non-returnable due to hygiene concerns.

Local orders can be returned in-store during business hours.

For non-local returns, you can mail items to Velenzia’s Fort McMurray address, and processing typically takes up to 7 business days, though holidays may extend that.

How fast is shipping?

Orders placed before 2:00 pm MST on a business day ship the same day; otherwise, they ship the next business day. All orders ship via Canada Post.

Canada (Xpresspost): Free over $150 CAD

Local (Fort McMurray): Next business day

Alberta regional: 1–2 business days

National (Canada): 2–3 business days

USA (Xpedited): Free over $150 CAD
Estimated 4–7 business days
Duties and taxes may apply

International (Small Packet International Air): Free over $200 CAD
Estimated 6–11 business days
Duties and taxes may apply

Once your package leaves Velenzia, delivery estimates are just that—estimates. Velenzia isn’t liable for delays, and delivery dates can’t be guaranteed. If your package hasn’t arrived within the expected timeframe, contact us with your order number—we’ll look into it fast.

Do you offer local pickup or delivery?

Local Delivery (Fort McMurray):

Orders over $150 qualify for free delivery; orders under $150 incur a $10 fee.

Place before 4:00 pm and receive it the same day. Orders after 4:00 pm arrive the next business day.

Delivery runs Tuesday–Saturday, 4:00–7:00 pm, closed on statutory holidays.

You’ll receive a delivery text + email. If you're out during that window, text us your preferred time or safe drop location—we’re happy to accommodate.

In-Store Pickup:
Once your order is ready (typically within 1–2 business days), you'll get a confirmation email. You can pick it up at the store during business hours:

Tuesday–Thursday: 11 AM–4 PM

Friday–Saturday: 11 AM–5 PM

Sunday–Monday: Closed

How do I host a shopping party?

It's super simple and fun! Email us with your preferred dates to schedule. You and your friends enjoy private shopping, snacks, bubbly — and the hostess gets a discount based on total party sales:

$500 = 30% off

$750 = 40% off

$1,000+ = 50% off

Minimum 5 guests required. We even offer virtual options if you’re not local!

email: info@velenzia.com

subject: shopping party

Styling help?

How can I find my personal style?
Take our free 2-minute style quiz to discover your 3-word style vibe—and get personalized outfit suggestions that actually feel like you.

What is the Closet Clarity Mini Course?
It’s a free, 3-part video series that teaches you how to create contrast in your outfits, define your wardrobe, and use color with confidence. It’s short, helpful, and totally bingeable.

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